Some projects are not loading

Incident Report for LangAI

Resolved

The incident has been resolved.

Posted Nov 18, 2021 - 09:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2021 - 13:44 UTC

Update

We identified that the download of classified documents is also affected. A fix for this issue will be delivered soon.

Posted Nov 17, 2021 - 12:50 UTC

Update

We detected the root cause of the issue and we are working on a fix for the affected projects.

Posted Nov 17, 2021 - 12:49 UTC

Identified

We identified that linked projects (projects created starting from Global Projects) are affected.

Posted Nov 17, 2021 - 12:19 UTC

Investigating

We are currently investigating an issue where some projects are not currently loading and throwing an error.

Posted Nov 17, 2021 - 12:04 UTC

This incident affected: Web App.